WelcoMe WebApp Feedback
Founder of WelcoMe A world first. Empowering ALL disabled people AND service teams by reducing anxiety and increasing confidence in their real world interactions
The ‘Purple Pound’ lies at the foot of every rainbow.
..but just like the mythical pot of gold, it might as well not exist at all if, as we reach out, it just disappears.
Those of us working in the disability sector highlight the £274 billion spent by disabled people in the United Kingdom at every opportunity and push businesses to engage and provide services for our 16 million disabled people. We talk about its existence as if all they have to do is reach out..
I presented this stat to Currys recently and was a little taken aback when they quite reasonably said, “We want you to prove it”.
Ahh, that’s a little more challenging isn't it?
How do you actively prove such a thing and, more to the point, how do you prove it is obtainable to those who want to engage with it?
Those who know about WelcoMe know it is designed to support disabled people and staff in their face-to-face interactions.
..but just like the mythical pot of gold, it might as well not exist at all if, as we reach out, it just disappears.
Those of us working in the disability sector highlight the £274 billion spent by disabled people in the United Kingdom at every opportunity and push businesses to engage and provide services for our 16 million disabled people. We talk about its existence as if all they have to do is reach out..
I presented this stat to Currys recently and was a little taken aback when they quite reasonably said, “We want you to prove it”.
Ahh, that’s a little more challenging isn't it?
How do you actively prove such a thing and, more to the point, how do you prove it is obtainable to those who want to engage with it?
Those who know about WelcoMe know it is designed to support disabled people and staff in their face-to-face interactions.
The premise is, if using class WelcoMe we can increase the numbers of disabled people through the door of Currys stores, or indeed any commercial premises, and improve the customer’s overall experience, we can increase the businesses chance of building a relationship with their customer and of course making a sale.
With superb collaboration from Currys we launched the service across the West Midlands and then in July across London with a total of 40 stores.
The feedback has been exceptional and here is a taster of what has been said so far:
-“I would use this service anywhere.”
-“On arrival to the store, didn’t even get chance to press the ‘arrival button’ they were meeting us at the door straight away and knew our names.”
-“He was obviously very knowledgeable in the technology and how it can help me.”
-“I must say we were in there for quite some time very knowledgeable regards to Accessibility. I couldn’t fault them. I ended up buying a keyboard and mouse.”
-“It was amazing!”
The Purple Pound DOES exisit and my/our hope is we can continue to prove it. Come and join us by either offering the service yourself or putting it to the test as a consumer. Info on how to do this is in the comments section.
Thank you Currys plc for giving us the chance to prove this and thank you to all who have taken part so far. You prove that NothingAboutUsWithoutUs is so much more than a hash tag.
Tech4Good
AllWelcoMeNow
Access4All
RethinkRetail
PurplePound
-“He was obviously very knowledgeable in the technology and how it can help me.”
-“I must say we were in there for quite some time very knowledgeable regards to Accessibility. I couldn’t fault them. I ended up buying a keyboard and mouse.”
-“It was amazing!”
The Purple Pound DOES exisit and my/our hope is we can continue to prove it. Come and join us by either offering the service yourself or putting it to the test as a consumer. Info on how to do this is in the comments section.
Thank you Currys plc for giving us the chance to prove this and thank you to all who have taken part so far. You prove that NothingAboutUsWithoutUs is so much more than a hash tag.
Tech4Good
AllWelcoMeNow
Access4All
RethinkRetail
PurplePound
Please keep sharing our story.
