Staff Training Doesn’t Work

By Gavin Neate, CEO and Founder of Neatebox Limited (Creators of the WelcoMe App)

 

Okay, I admit this is a bit of a clickbait headline if ever there was one. The last thing we would ever want to do is to encourage companies not to train their staff especially when it comes to interacting with disabled and vulnerable customers.

So, let me clarify..

Gavin

 

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